FAQ & Site Info

Shipping is always free at Card Accord. We will always eat the cost so you can have a smooth transaction all the way through.

They're shipped Priority Mail in a small, rectangular box.

They will be shipped in a small, rectangular USPS box. It will be protected by a sealed holder so the jewel case does not get scratched. It will then be protected by two pieces of cardboard, rubber-banded together, and bubble-wrapped to prevent movement inside.

Similar to that of the PSA cards but they will not come in sheaths unless they had them to begin with. They will be shipped in a small, rectangular USPS box. It will then be protected by two pieces of cardboard, rubber-banded together, and bubble-wrapped to prevent movement inside. NOTE: USPS Box may be larger sometimes due to the amount of cards being ordered.

No. Replacements are not possible because each PSA card is uniquely numbered; there is not one alike.

It depends on the scenario: a) If the item arrives damaged then yes, but sufficient proof will have to be provided before a refund can be issued. If Card Accord feels that proof was not enough or no pictures were provided then a refund will not be issued. Every situation is taken seriously and investigated. b) If an order was placed but the customer wants to simply retract it then a refund can be requested BEFORE the order has shipped. If it has already shipped then a refund will not be possible.

Yes. We have an eBay store that can be found here: https://www.ebay.com/str/cardaccord

Email Card Accord directly at: [email protected] Provide the following: - The exact product ordered, according to the website - Who purchased the product - The date the order was purchased - The order number - The issue - What is being requested For damaged items, additionally provide: - Pictures for damaged items